An operational support partner for organisations that need to focus on what matters.
We bring together the services, people and specialist partnerships that keep businesses, public sector organisations and charities running effectively.
Gigata: operational support services for organisations that want one partner, not many suppliers.
Gigata is an integrated operational support partner. We manage the operational disciplines that sit behind what your organisation does — from facilities and workplace management, safety and security, environmental services and technology, to business administration, procurement and specialist project delivery. We cover a broad range of services because operational challenges don't respect service-line boundaries.
Where we directly deliver a service, we own the outcome and every aspect of its quality. Where a specialist partner is the right delivery vehicle — for niche technology, specialist capability or geographic reach — we bring that partner into the engagement and remain your single point of accountability. You deal with one team, receive one set of reports and call one number when something needs attention.
We work with commercial organisations, local authorities, NHS trusts, educational institutions, housing providers and charities across the UK and Ireland. Our clients range from single-site businesses needing targeted operational support to multi-site estates requiring fully integrated service programmes.
What guides the way we work.
Accountability
We don't point fingers. If something is under our remit, we own the outcome — whether we deliver it directly or through a partner.
Transparency
You should always know what we're doing, what it costs, and how it's performing. No surprises.
Sustainability
Low-carbon thinking runs through everything we do — from energy services to cleaning products to procurement decisions.
Partnership
We treat every client as a long-term partner and every delivery partner as an extension of our own team.
Why the partnership model changes everything.
The single biggest frustration in outsourced services is accountability. Who is responsible when the cleaning standard drops? Whose job is it when the IT system goes down over the weekend? Which supplier do you call when a maintenance issue is affecting a catering operation?
Gigata is structured around a simple principle: you deal with one team, one contract and one set of expectations — regardless of how many services we manage or how many specialist partners are involved in delivering them. Our account managers are empowered to own every operational issue within your service scope. When something needs resolving, they resolve it. When a specialist is needed, they bring that specialist in. You are never passed between departments or asked to manage the handoff between suppliers.
This model works particularly well for organisations that are growing, have complex or multi-site estates, or are consolidating a fragmented supplier base. Rather than negotiating with and managing multiple separate suppliers, you deal with Gigata.
One contract
One account manager
One monthly report
A network of trusted specialist partners.
Gigata maintains an established network of specialist delivery partners across technical disciplines, geographic regions and service categories. Partners are qualified, vetted and managed to our own quality standards. When a client engagement requires specialist capability, we bring the right partner into the team — and we remain accountable for their performance.
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Standards you can rely on.
Every service is delivered against the relevant British Standard, HSE code or industry framework.
- ISO 9001
- ISO 14001
- ISO 45001
- SIA ACS
- BICSc
- Legionella Control Association
- SafeContractor
- CHAS
- ConstructionLine
- Gas Safe
Want to talk about how Gigata could support your organisation?
Speak to a member of the Gigata team today.