BUSINESS SUPPORT SERVICES

Business Services.

Outsourced business support that keeps your operations running.

Not every function needs to sit in-house. Reception, mailroom, document management, admin and archive services all take time, headcount and attention that could be better spent on your actual work. Gigata's business services programme takes those functions off your plate, delivered by trained staff, supported by modern systems, and scaled to your organisation. We work across commercial, public sector and local authority clients.

What we deliver

Our business support services scope

Reception and front of house

Professional reception cover, visitor management and first impressions delivered by trained teams.

Mailroom and post management

Incoming and outgoing mail, courier coordination and tracked delivery services.

Digital mailroom

Scanning, indexing and routing of physical mail into digital workflows with full audit trails.

Records conversion and scanning

High-volume document scanning, OCR and digitisation to BIP 0008 standards.

Virtual data rooms

Secure online repositories for due diligence, transactions and confidential document sharing.

Archive management

Offsite storage, retrieval services and retention-schedule management with barcode tracking.

Print and reprographics

Managed print services, high-volume reprographics and document finishing.

Admin and back-office support

Data entry, scheduling, reporting and general administrative support delivered reliably.

What good looks like

Outcomes & example KPIs

Indicative outcomes our clients see and the performance measures we typically track. Final KPIs are agreed with you at mobilisation.

Why Gigata

Why choose Gigata for business support services?

One supplier, multiple functions

Reception, mailroom, print and admin under one contract — simpler management, clearer accountability.

Trained, consistent people

Dedicated staff who know your business, your systems and your standards.

Secure and compliant

GDPR, ISO 27001 and BIP 0008-aligned processes protect your data and reputation.

Scalable

Add or reduce headcount and services as your needs change — no fixed overheads.

Integrated with FM

Business support coordinated with security, cleaning and maintenance for a seamless workplace.

Thinking about outsourcing a support function?

Tell us what you're running today and we'll show you what good looks like.