Service

Facility Operations & Maintenance

Keep your buildings running. We deliver planned and reactive maintenance for single sites and multi-site estates across the UK and Ireland.

Gigata's facility operations and maintenance teams manage the everyday performance of your buildings. From statutory compliance and planned preventative maintenance to 24/7 reactive call-outs, we keep critical assets running, reduce downtime, and protect the people who use your spaces. Our directly employed engineers work to a single national standard, backed by transparent reporting and clear SLAs.

What we deliver

Our facility operations & maintenance scope

Planned preventative maintenance

SFG20-aligned PPM schedules covering HVAC, electrical, mechanical and fabric assets across your estate.

Reactive maintenance & repairs

24/7/365 helpdesk with directly employed engineers responding to priority call-outs within agreed SLAs.

Statutory compliance

L8 water hygiene, gas safety, electrical testing, fire systems and lift inspections — fully documented and audit-ready.

Asset lifecycle management

Asset registers, condition surveys and capital planning advice to inform replacement and refurbishment decisions.

Self-delivered trades

Electrical, mechanical, plumbing, building fabric and small works delivered by our own teams — not sub-let.

Performance reporting

Monthly KPI packs, live CAFM dashboards and quarterly reviews aligned to your contract objectives.

What good looks like

Outcomes & example KPIs

Indicative outcomes our clients see and the performance measures we typically track. Final KPIs are agreed with you at mobilisation.

Why Gigata

Why choose Gigata for facility operations & maintenance?

Single point of responsibility

One contract, one account manager, one helpdesk — across every site, trade and service line.

Directly employed engineers

Our technicians are on our payroll, vetted, uniformed and trained — never anonymous sub-contractors.

Compliance you can evidence

ISO-certified processes and a digital audit trail for every statutory task, asset and document.

Predictable cost

Transparent pricing models with no surprise mark-ups on parts, labour or out-of-hours call-outs.

Ready to simplify your maintenance contract?

Tell us about your estate. We'll come back with a clear scope, mobilisation plan and indicative pricing within five working days.